The aviation industry is also seen in the clutch of the digital wave, which has tremendously affected organizations and industries. Though it is not the developer of the digital revolution, it is simply responding to the waves of technology and recent trends to stay with the expectations and demands of modern passengers.
In the past, when passengers preferred low-cost carriers, it is now being changed to a completely personalized experience, from the booking stage till the completion of the journey. The aviation industry imposes Sentiment Analysis to determine the needs of the passengers, which can help them to formulate the strategy according to the customers and their needs.
The International Air Transport Association (IATA) reportedly said the factors that will define aviation shaping in the recent report ” Future of the Airline Industry 2035′. The information established 3D printing, cyber security, new manufacturing techniques, robotics and automation, big data, alternative fuel and energy sources, augmented reality, and geospatial technology, which is essential in the future of the aviation sector.
Five primary sources drive the aviation industry. They are
- Economy and
Of all the five sources, technology is becoming a significant concern for the aviation industry. The aviation industry is emotional about using travel modes like Hyperloop and AR/AR technology. Though air travel is the most preferred mode for long journeys, it might take hold in the sector if it fails to align and adapt to the latest technologies.
Let’s get a clear picture of the aviation sector through this article.
How Advanced Technologies Will Transform The Aviation Industry
1. Artificial Intelligence
AI is used to deliver personalized service to customers to maintain customer satisfaction. A study forecasted a CAGR of 46.4% for AI in the aviation market by 2023. Artificial Intelligence is optimizing and upscaling the interactions between passengers and airlines. AI and ML are working based on the social sentiment of the passengers and are helping the airline industry to curate their services per the needs of the passengers.
2. Big Data
Big data is helping the industry to forecast and predict the customer’s behaviour to tune with their strategy. As information is becoming the most valuable asset in the digital age, it cleverly utilizes data mining techniques to develop a robust plan that can succeed.
Nowadays, as with the latest technological inventions, machines are becoming more intelligent, and pilotless planes can slowly become a reality. Hybrid RPA, invented with AI, can easily make an aircraft for completing a journey without manual intervention. As of now, planes end a significant part of the flight with manual pilots controlling only during landing and takeoff. Though, due to the given uncertainties and risks involved during the flight, there is every possibility that the flights will not have any manual pilots on board in the future. The nature of machines is unpredictable, making it difficult to operate in times of emergency. Thus a human pilot is a viable option to complete the flight safely.
4. Workforce and skills
As we move towards the advancements of automated flights, it’s only possible to visualize it by merging it with the current workforce. Hence, to stay relevant and competent in the digital future of aviation, pilots, engineers, employees, air-traffic controllers, and safety inspectors need to upskill their capabilities with prevailing automation; some jobs will be taken over, but new positions will be set up.
Techniques of biometrics like fingerprints, facial recognition retinal scanning and fingerprint authentication will become the default way of verification. The amalgamation of biometrics systems for border control, migration facilities, and onboarding will become paperless, extending the baggage claims process and allowing passengers to keep an exact time track of their luggage.
6. In-flight connectivity
The airline passengers will eventually expect in-flight connectivity after some days, making the phones disconnected in the air. After the wifi services across the airports, the airlines deliver the provision within the flight. Recently, Delta airlines took the initiative of providing wifi on all international and domestic flights to make passengers experience a delightful getaway.
Effective implementation is a must in any field, which is why although the technologies are advancing, the aviation industry must adopt it most feasibly. The most significant decline of the technology will bring new cyber security and user privacy threats, which can be eliminated only by the proactive approach by the industry and integrating robust testing plans for future endeavours.