Alexander Sapov, the Co-Founder & CEO of GetTransfer.com, tells us about his company’s career journey and business pathway. He is a passionate entrepreneur focused on providing reliable transport solutions for travelers. Learn more about him and GetTransfer.com through our interview below.
Passion For Information Technology
We asked, “Which career path led you to where you are today?”
“As a child, I developed a strong fascination with information technology. My economics studies and research at an economics laboratory gave me insight into how global economic systems operate. In my career in the financial industry, I acquired diverse analytical skills and learned about marketing. Additionally, my experience with venture investments gave me a valuable understanding of the organization of the fast-paced modern economy. My love for travel has allowed me to apply my knowledge and skills in this area.” said Alexander.
We also wanted to know how GetTransfer.com originated, so we asked Alexander, “What inspired you to develop the idea of your company?”
He continues, “The inspiration for GetTransfer.com arose from our own difficulties in finding reliable and affordable transportation options during our travels. We desired to build a platform that lets travelers easily compare various transportation options and choose the best one for their needs. Our goal was to streamline the process of finding and booking transportation for trips so travelers wouldn’t have to worry about finding a transfer upon arriving at their destination.”
Business Priorities Over The Years
We further asked, “How have your priorities in terms of business evolved since you first started?”
“When we first launched GetTransfer.com, our primary focus was on getting the business off the ground. This included rapidly increasing sales, promoting our product, and building our customer base. As the business has grown, my goals have evolved to include creating a sustainable business model that ensures long-term success, expanding our presence in emerging markets and beyond, and developing new products and services to stay competitive. I also prioritize cultivating a culture of innovation and collaboration within our team by investing in training and development and fostering an open and inclusive environment for ideas and discussion. By doing so, I am confident that our team will be well-equipped to achieve our goals.” he replies.
Every business has gone through or is going through some challenges. So, we also wanted to know what the major problem faced by GetTransfer.com is.
We asked, “What are the most challenging situations that your company overcomes?”
Alexander continues, “The COVID-19 pandemic has presented a number of challenges, including fluctuating market conditions, currency instability, and driver dissatisfaction with high commission rates from global services. However, with the lifting of global lockdowns, travel, and exploration of new destinations have become possible again, though some restrictions remain. In today’s complex and unpredictable business environment, numerous hurdles exist to maintaining optimism and growing a business, including economic and personal difficulties, integrated labor markets, and regional disparities. Despite these challenges, the modern service market offers opportunities to overcome these obstacles.”
What’s the key strength to overcome it?
He added, “I believe that the key to overcoming challenges as an entrepreneur is not to let fear of potential difficulties prevent you from taking advantage of the opportunities available in the business world. Instead, work to continually learn new skills and knowledge that will help you and your business grow. It is also important to stay informed about current business trends that may help you stay afloat during difficult times. Do not let challenges out of your control hold you back from pursuing your goals.”
Leveraging Advanced Technologies For Uniqueness
Our next question was, “What makes your company stand out from all the other businesses in your industry?”
“At GetTransfer.com, we prioritize providing an exceptional experience for both our drivers and passengers. Our platform leverages advanced algorithms and AI technologies to offer users personalized recommendations. Our service makes it easy for travelers to find the right transportation option by allowing them to select their desired destination, date, price, and vehicle type. We are confident that our platform offers something for everyone, and we strive to ensure that every user finds a suitable option.” he said.
We were intrigued by the idea and goal behind GetTransfer.com, so we further asked, “What KPIs do you use to measure your business success?”
Alexander continues, “The CAC/LTV ratio is an important metric that we use to evaluate the success of our business. This ratio allows us to understand the cost of acquiring new customers in relation to the value they bring to our company. To track our progress, we monitor a variety of KPIs, including customer acquisition cost, customer retention, customer lifetime value, revenue growth, and others. By monitoring these metrics, we can ensure that we provide value to our customers and that our business grows sustainably.”
World’s largest Travel Marketplace
We further asked, “Tell us something about your services. What are you working on now?”
“GetTransfer.com is the world’s largest travel marketplace for booking mobility services. Our platform offers a wide range of options, including transfers, rides, hourly rental cars with drivers, and delivery services in any country. We provide detailed car descriptions, photos, ratings, and tenders to ensure that our users get the best quality service at the best price. Our marketplace is currently available in 180 countries and thousands of cities worldwide, and our client database continues to grow as more drivers and passengers join the platform.” Axelander.
We also wanted to know Alexander’s views on teamwork and employee productivity.
How do you build trust with your employees and boost productivity without causing burnout?
“Our team is dedicated to fostering a culture of trust, productivity, and collaboration without overworking our employees. We encourage open communication and the sharing of ideas, and I try to listen and provide feedback to my staff. We prioritize creating a supportive and trusting environment and ensure that our team has the resources they need to succeed in their tasks. By fostering horizontal connections and mutual support within our team, we strive to create a positive and productive work culture.” he said.
Technology Adaptation And Advice For Beginners
Technology is booming nowadays, and several businesses are leveraging it to evolve themselves while adapting to market trends. So, we also discussed it with Alexander to see if his business uses technology.
Do you stay on top of new technologies and trends in your industry?
He says, “Staying informed about the latest technologies and trends is crucial to success. I attend relevant conferences and events, read relevant articles, and follow industry leaders on social media to stay current. I also maintain contact with our customers and partners to get their perspectives on new developments. In addition, I subscribe to newsletters and blogs to receive updates on the latest news and advancements in the field, and I also make an effort to do a lot of reading on my own. By staying informed, I can stay ahead of the curve and make informed decisions for our business.”
Lastly, we asked, “What advice would you give to starting entrepreneurs?”
He concludes, “For entrepreneurs just starting out, I highly recommend putting a significant focus on creating a positive customer experience. It is essential to understand the needs and wants of your clients and create a product or service that meets those requirements. Additionally, it is important to stay current on trends in your field and be open to adjusting and evolving as needed. Lastly, it is vital to building a strong team of individuals who share your vision and are passionate about what you are doing. This will help ensure success and growth for your business.”
Connect with Alexander Sapov on LinkedIn.
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