We recently had the privilege of interviewing Olivia Kalwani, Founder of Okka Beauty Trading Co. LLC. Olivia Kalwani is a skilled professional with experience in team building, administration, management, and communication and has worked in the international commerce and development sector in the past.
With Okka Beauty, Olivia aims to create a positive impact on the world by offering accessible skincare products, which are curated as per the user’s skin requirements. In this interview, Olivia Kalwani shares her insights on sustainable practices in her business, challenges, and measures to overcome them, the goals of her company, staying updated on the latest developments, and how businesses should mark their advent in a similar field.
A Glimpse Of Olivia Kalwani’s Career
To learn about Olivia Kalwani’s professional journey, we asked, “Could you start by telling us about your career path?
Olivia responds, “Reflecting on my career path, beginning with an entry-level position at Headlinks, an IT company, I gained skills and gained valuable insights into the IT industry. Transitioning to the role of Collection Manager at AOS Trading DMCC. I embraced the challenges and strategic management, further refining my abilities. It was an excellent learning experience, and I am grateful for the opportunities it provided.
Now, as the founder of Okka Beauty Trading Co. LLC, my journey has evolved. My goal is to make a positive impact on the world by democratizing access to quality skincare products. I believe that everyone deserves the opportunity to care for their skin and feel confident in their appearance, regardless of their background or circumstances.”
She added, “Through our online platform, I aim to not only provide customers with a curated selection of effective and ethically sourced skincare products but also to educate and empower them to make informed choices about their skincare routines. By fostering a culture of self-care and self-confidence, I aspire to contribute to individuals’ overall well-being and happiness.
Furthermore, I am committed to sustainability and ethical business practices, striving to minimize our environmental footprint and support communities in need through various initiatives and partnerships. Ultimately, my vision is to inspire positive change in the beauty industry and promote a more inclusive and compassionate approach to skincare worldwide.”
Spark Behind Okka Beauty
We were curious to learn about the factors that led Olivia Kalwani to start her company. So, we asked, “What inspired you to develop the idea of your company?”
She shared, “The inspiration behind Okka Beauty Trading Co. LLC stemmed from a deeply rooted passion for skincare, my growing self-awareness during the pandemic, and a little push from my husband to start the platform. As I got more into skincare, I observed a gap in the market where access to quality skincare products was often limited by factors such as affordability, and awareness.
Additionally, witnessing the transformative power of skincare in boosting confidence and well-being further fueled my determination to bring these benefits to a wider audience. I wanted to create a space where people could not only find effective skincare solutions but also feel supported and inspired on their journey to healthier, happier skin. The idea was not just to sell products but to foster a community centered around self-care, education, and empowerment.”
Companies frequently change their objectives to fit the newest trends. We inquired, “How have your priorities in business evolved since you first started?”
Olivia responds, “Yes absolutely. Initially, like many entrepreneurs, my primary focus was on rapid growth and expansion. However, reality had its say, and I learned that sustainable growth is a more realistic and meaningful goal.
While growth remains a crucial aspect, my perspective has broadened, and my values have changed, such as transitioning to sustainability, well-being, self-care, and social impact. I’ve come to appreciate the importance of balancing profitability with purpose, ensuring that every decision I make aligns with my vision for the future and reflects my commitment to make a positive difference in the world.”
Getting Through Difficult Times
Every firm will inevitably go through challenging times. To learn how Olivia Kalwani overcomes the same, we asked, “What are the most challenging situations that your company overcomes?”
“Without a doubt, one of the most significant challenges we face at Okka Beauty Trading Co. LLC is sourcing the right products at the right prices and making sure they’re readily available to our customers. There are millions of products out there, and you have to choose the right product. It’s like finding a needle in a haystack. We strive to select products that not only meet market demands but also align with our customer’s needs and expectations.
Additionally, staying in tune with the ever-evolving pulse of the market presents its own set of challenges. Trends and preferences can shift rapidly, requiring us to remain agile and adaptable. Keeping our finger on the pulse ensures that we stay ahead and continue to offer products that resonate with our customers.” She shared.
“What’s the key strength to overcome it?”
Olivia added, “The key strength to overcome these challenges lies in our adaptability. At Okka Beauty Trading Co. LLC, we understand the importance of being flexible and responsive to the dynamic nature of the
market. By staying agile, we can swiftly adjust our product selection and strategies to meet changing trends and customer preferences.
Moreover, our commitment to thorough research serves as a solid foundation. We invest time and effort into understanding market trends, consumer behavior, and emerging innovations, allowing us to make informed decisions and anticipate shifts in demand, enabling us to stay ahead of the curve. Additionally, fostering strong partnerships is essential. These relationships provide us with access to high-quality products at competitive prices, helping us maintain our commitment to offering value to our customers.
Overall, our ability to adapt, coupled with strategic planning and strong partnerships, empowers us to overcome sourcing and market-related challenges and continue delivering exceptional products and experiences to our customers.”
Commitment To Sustainability
To ensure a competitive edge, it’s crucial to offer unique services and experiences. So, we asked, “What makes your company stand out from other businesses in your industry?”
Olivia responds, “What sets us apart at Okka Beauty Trading Co. LLC is our commitment to innovation, sustainability, and exceptional customer service. Our online platform revolutionizes the skincare shopping experience, empowering customers to curate personalized routines with vegan and cruelty-free products tailored to their unique needs. We prioritize eco-friendly packaging and sustainability, reflecting our dedication to minimizing environmental impact and fostering a healthier planet.
Furthermore, our emphasis on customer satisfaction is unparalleled. Our dedicated team is readily available to provide personalized assistance, answer questions, and address concerns, ensuring that every interaction with us is positive and rewarding.”
To learn more about the indicators used by Olivia Kalwani to measure growth and success in her business, we inquired, “What KPIs do you use to measure your business growth?”
Olivia Kalwani replied, “We utilize a variety of (KPIs) to measure our business growth. We closely monitor the number of visitors to our website as a primary indicator of our online presence and brand visibility. Increasing website traffic indicates growing interest in our products and content.”
We further asked, “Tell us something about your services. What are you working on currently?”
“At Okka Beauty Trading Co. LLC, our services are dedicated to delivering personalized and effective skincare solutions that empower our customers to achieve healthy, radiant skin and feel confident, all within the comfort of their own homes.
Our extensive product range is meticulously curated to cater to diverse skin types and concerns, including acne, aging, sensitivity, and more. From cleansers, moisturizers, serums, and treatments, each product is formulated with high-quality, clean ingredients to promote skin health and vitality.
I’m deeply engaged in ensuring that our customer’s needs and satisfaction remain the focus of everything we do. I’m continuously working to refine our product offerings and enhance our customer experience, ensuring that every interaction with Okka Beauty Trading Co. LLC is positive and rewarding.” Olivia Kalwani replied.
Fostering a Healthy Work Environment
Nurturing collaboration among the team while offering them a healthy work culture is paramount for the success of a business. To learn how Olivia Kalwani ensures the same at her company, we asked, “How do you build trust with your employees and boost productivity without causing burnout?”
Olivia Kalwani shared, “Building trust with employees and boosting productivity while preventing burnout involves creating a supportive and empowering work environment. One way I achieve this is by delegating tasks and responsibilities to each employee according to their skills, expertise, and interests. By entrusting them with meaningful work and allowing them to take ownership of their responsibilities, I empower them to make decisions independently within their areas of expertise.”
Acing The Top Trends
We were eager to learn more about the approaches adopted by Olivia Kalwani to stay updated with all the latest trends. So, we asked, “How do you stay on top of the latest technologies and trends in your industry?”
Olivia Kalwani replied, “As an online retailer in the skincare industry, we actively participate in events, conferences, and trade shows to connect with industry experts. These networking opportunities give us valuable insights into the latest technologies, product innovations, and market trends, as well as opportunities for collaboration and partnership.
Overall, our commitment to staying on top of the latest technologies and trends in the skincare industry is integral to our success as an online retailer. It allows us to remain competitive, responsive to customer needs, and poised for continued growth in a rapidly evolving market.”
Advice To Beginners
We concluded the interview, “What advice would you give to starting entrepreneurs?”
Olivia Kalwani concluded, “Take care of your overall well-being. Success in business means nothing if it comes at the expense of your health and well-being. Self-care matters. And also, surround yourself with a strong support system of mentors, advisors, and like-minded peers who can offer guidance, inspiration, and encouragement along the way. Building a network of support can help you navigate challenges, celebrate successes, and stay motivated through the ups and downs of entrepreneurship.
Ultimately, finding balance, taking care of yourself, and seeking support from others are essential ingredients for long-term success and fulfillment in entrepreneurship. So, remember to invest in your well-being and nurture your support system along the way.”
Follow Olivia Kalwani on LinkedIn.