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Home Gulf News

Top Official in Dubai Says That the New Al Maktoum Airport Will do Away With the “Lazy Operator Syndrome”

June 21, 2024
in Gulf News, Dubai, UAE
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Top Official in Dubai Says That the New Al Maktoum Airport Will do Away With the "Lazy Operator Syndrome"

The new Al Maktoum international airport in Dubai will completely change the way people interact with airports: short walks, no lines, and no crowding.

“Our desire is to restore the closeness of travel,” stated Paul Griffiths, CEO of Dubai Airports. “[We] intend to remove the majority of the long-standing legacy components found in airports.”

Griffiths was speaking at a panel discussion during the International Air Transport Association’s (IATA) annual general meeting, which ends in Dubai on Tuesday.

He claimed that airport managers’ “lazy” actions were the reason behind the current system, which forces travelers from all over the world to pass through a single security and immigration point.

He claimed that it “creates queues, walking distances, and wastes time.” “I refer to it as the syndrome of the lazy airport operator.”

He claims that in order to make traveling easier, the new Al Maktoum International Airport, which is anticipated to open in ten years, will “re-engineer” how airports operate.

The airport will have multiple passport control and security points, which will eliminate various bottlenecks. Griffiths had previously stated that there would be no lines at the airport for any travel-related formalities in an interview with Khaleej Times.

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