The Taxi Sector Excellence Award was recently presented by Dubai’s Roads and Transport Authority (RTA) to 100 Ideal Taxi drivers who demonstrated remarkable performance.
The ceremony was held at RTA’s headquarters in the presence of Ahmed Hashem Bahrozyan, CEO of the Public Transport Agency, and Nabil Yousef Al Ali, Director of Drivers’ Affairs and leader of the team overseeing the Taxi Excellence Awards, as well as several directors and representatives from taxi franchise companies.
Ahmed Bahrozyan, CEO of the Public Transport Agency, said “The drivers who received the ‘Ideal Driver’ accolade were recognised for their exemplary performance in fulfilling their responsibilities with exceptional quality and adherence to the standards of excellence set for the award.”
“Under the new Excellence Award Policy for Taxis, the RTA uses a detailed evaluation mechanism. This system ranks drivers based on various criteria, including the absence of genuine complaints, traffic violations, driver-caused accidents, and service quality breaches in their records. The assessment process is transparent, as evidenced by forming a dedicated Follow-up Team and engaging with franchise companies to find and designate great drivers.”
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