Recently, the UAE has started a service allowing individuals to renew their Emirates ID cards and passport from outside the United Arab Emirates. The Federal Authority for Identity and Citizenship, Customs, and Port Security has introduced this long-awaited change.
Though, there is an essential condition that an individual must meet to take advantage of this service which is- that the applicant must personally apply for the transaction through the dedicated, innovative application of the authority, ensuring that they are the rightful owner of the documents.
According to an Arabic daily, Emarat Al Youm, Nasser Ahmed Al – Abdouli, the Director of Customer Happiness Management at the Federal Authority for Identity and Citizenship, Customs, and Port Security, threw light on renewing Emirati ID cards abroad. He said the authority now offers the renewal service through its innovative application. Suppose the request is submitted through printing centers or by someone other than the transaction owner within the country. In that case, the application will not be accepted if it is discovered that the person is outside the UAE.
During an interview with ‘ Noor Dubai‘ radio, Al Abdouli elaborated on the steps involved in renewing ID cards from overseas. He explained, ” Individuals residing outside the UAE can access the smart application of the authority on their mobile phone and can also select the service for renewing ID cards from abroad, submit their application, pay the fees, and complete the transaction seamlessly.”
Al- Abdouli urged everyone to adhere to the policies, particularly citizens while taking a photograph for the documents. It is crucial to comply with the official dress code.
The authority has summed up nine specific criteria that must be met to ensure the approval of the personal photos submitted through their innovative systems; these standards include,
- Wearing the official attire of the United Arab Emirates.
- Allowing head covering following the customs and traditions.
- Using a white background
- To provide high-quality and recent colored photos taken within the last six months
- (35-40 mm)
- Ensuring that the head is placed straight and parallel to the camera lens.
- To maintain a neutral facial expression.
- Keeping both eyes open and facing yeh camera without colored contact lenses.
- Make sure that the glasses do not obstruct the eyes or cause reflections.
- The image resolution should be at least 600 dots per inch, free from ink marks or wrinkles.
The authority advises all customers to double-check the validity and accuracy of tenor ID numbers and expiration dates when applying for renewal or replacement.
Moreover, they should double-check the correctness of the data entered in the electronic form before making the payment to avoid delays in processing their transactions. In addition, individuals are advised to verify the accuracy of their phone numbers, email numbers, and preferred delivery methods mentioned in the electronic form.
